CAPA Contacts (previously called Recipients) can be people in your organization who do not need access to the mobile app, or the full web app; they are simply responsible for viewing, updating, and resolving CAPA.


To manage the list of CAPA Contacts within the Actions app, start by logging in:

  1. Click the drop-down menu.
  2. Click Contacts.
  3. Click New.





Now, enter the Contact details:

  1. Enter First Name.
  2. Enter Last Name.
  3. Enter Email Address.
  4. Optional: Enter Job Title.
  5. Optional: Select Organization.
  6. Optional: Select Facility.
  7. Optional: Select Department.






To edit a CAPA Contact, highlight the name, and click Edit.

To remove a CAPA Contact, highlight the name, and click Delete.