Users are any employees who need access to the IMEC web portal. Users can be restricted to only see certain functions and information.


To add a new user, start by logging into the Incidents portal.

  1. Click the drop-down menu.
  2. Hover over System Access.
  3. Click Users.
  4. Click New.



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Now, you can enter the User's details:

  1. Enter the Email Address. This must be a valid email address, and once it has been created, it cannot be changed later. This is to ensure you can audit the actions performed by this user.
  2. Enter the Full Name.
  3. Select the Time Zone.
  4. Select the Language.
  5. Enter a temporary Password. Confirm the Password.
  6. Enable this Eser.
  7. Send the Activation Email. This contains a link to create their password.
  8. Select one or more Roles.
  9. Click the three dots and Save. If you click Save and Close, you will be brought back to the list of Users.



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To duplicate a user, highlight the name, and click Duplicate.

To edit/disable a user, click the name, uncheck the Enabled box, click the three dots, and Save.

Please note: Users cannot be completely deleted. This is to ensure you can audit the actions performed by this user. Disabled users do not take up one of your user licenses.




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