Canned comments are useful for users, and for reporting. Users can choose a comment from a list, rather than typing the comment manually. This makes your reporting more concise, as the format will be the same across the board.

To add canned comments, start by logging into the web app:

  1. Click Forms.
  2. Click Canned Comments.
  3. Click the green plus sign.
  4. Enter the Comment List Name; this act as a category, such as "Fire Extinguisher Blocked".
  5. Click Save.


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Now, add the comment options:

  1. Expand the Comment List.
  2. Click the green plus sign.
  3. Type in a standard comment.
  4. Click Save.


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Now, you can attach your Canned Comments to a form.

  1. Click Forms.
  2. Select Forms.
  3. Click the name of a form.


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Click the pencil to edit a question.



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Now, you can attach the Comment List:

  1. Click Advanced.
  2. In Comment List, click the three bars and select the Comment List Name.
  3. Select if users can also add a Free Comment. (When this is enabled, the user can change the Canned Comment or type their own comment; they cannot select both a Canned Comment and enter a separate, free comment.)
  4. Click Save.


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To edit canned comments, click the pencil icon.

To remove canned comments, click the red X.



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